Effective Date: August 12, 2026
SmokeDamage.com is operated by Rise Public Adjusting LLC (“Smoke Damage Public Adjuster,” “we,” “us,” or “our”). We respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit SmokeDamage.com, contact us, submit information through our website, call us, email us, or otherwise interact with our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide when you contact us, request information, submit a website form, schedule a consultation, or communicate with our team.
Depending on how you interact with us, this may include:
- Full name
- Email address
- Telephone number
- Property address
- City, ZIP code, or general location
- Property type
- Date of loss
- Insurance company
- Insurance claim status
- Claim number, if voluntarily provided
- Description of smoke, fire, soot, odor, or related property damage
- Information about your insurance claim
- Documents or photographs you choose to provide
- Communications you have with our staff
- Any other information you voluntarily submit
Please do not provide sensitive information that is not reasonably necessary for us to evaluate or respond to your inquiry.
2. Information Collected Automatically
When you visit SmokeDamage.com, certain technical information may be collected automatically by our website, hosting provider, analytics services, or similar technologies.
This information may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- Approximate geographic location
- Date and time of visits
- Links or buttons clicked
- Website performance information
This information can help us understand how visitors use the website, identify technical issues, improve website performance, and evaluate our marketing efforts.
3. How We Use Information
We may use information collected through SmokeDamage.com to:
- Respond to questions and inquiries
- Contact you regarding a potential insurance claim
- Evaluate whether our public adjusting services may be appropriate for your situation
- Schedule consultations
- Communicate about smoke damage, fire damage, and property insurance claims
- Provide requested information
- Maintain records of communications
- Improve our website, services, and customer experience
- Understand how visitors use our website
- Measure the effectiveness of advertising and marketing campaigns
- Detect or prevent fraudulent, abusive, or unlawful activity
- Protect our legal rights and business interests
- Comply with applicable legal and regulatory obligations
Submitting information through our website does not automatically create a client relationship with Rise Public Adjusting LLC.
4. Calls, Emails, and Communications
If you provide your telephone number or email address, we may use that information to respond to your inquiry and communicate with you regarding the services you requested or expressed interest in.
You may contact us at any time if you no longer wish to receive non-essential communications.
Our primary contact information is:
Smoke Damage Public Adjuster
Rise Public Adjusting LLC
TDI License #3356839
Phone: +1 (844) 537-1427
Email: info@smokedamage.com
5. Cookies and Similar Technologies
SmokeDamage.com may use cookies and similar technologies to operate the website, remember preferences, understand website activity, improve performance, and measure marketing effectiveness.
Cookies are small data files that websites may store on your browser or device.
Depending on the tools implemented on the website, cookies may be used for:
- Website functionality
- Traffic measurement
- Analytics
- Advertising attribution
- Performance monitoring
- Security
- User preferences
You can usually adjust your browser settings to block, restrict, or delete cookies. However, disabling certain cookies may affect how some website features function.
6. Analytics
We may use website analytics tools to better understand how visitors interact with SmokeDamage.com.
Analytics providers may collect information such as your device type, browser, approximate location, pages viewed, referral source, and how you navigate the website.
The analytics platforms used on this website may change over time. If additional analytics or tracking technologies are implemented, this Privacy Policy may be updated accordingly.
7. Advertising and Marketing Technologies
We may use online advertising, call tracking, conversion tracking, or similar marketing technologies to understand how prospective clients find SmokeDamage.com and how effectively our advertising campaigns perform.
These technologies may use cookies, device identifiers, browser information, referral information, or similar data.
We do not guarantee that advertising or tracking technologies will always be used on the website. The technologies implemented may change as our marketing programs evolve.
8. How We May Share Information
We do not sell your personal information simply because you submit an inquiry requesting assistance with an insurance claim.
However, we may share information with third parties when reasonably necessary to operate our business, provide services, respond to your request, or comply with legal requirements.
These parties may include:
- Website hosting providers
- Email service providers
- Customer relationship management platforms
- Website developers and technical service providers
- Analytics providers
- Communication providers
- Call-tracking or telephone service providers
- Professional advisers
- Contractors assisting with business operations
- Government agencies or regulatory authorities when legally required
Third-party service providers may receive access to information only to the extent reasonably necessary for the services they perform on our behalf.
We may also disclose information when we believe disclosure is reasonably necessary to protect our rights, investigate fraud, protect individuals or property, respond to lawful requests, or comply with applicable law.
9. Insurance Claim Information
Because our services relate to property insurance claims, you may voluntarily provide information relating to an existing or potential claim.
This could include information about:
- Your insurance carrier
- Policy or claim details
- Property damage
- Smoke or soot contamination
- Fire damage
- Personal property losses
- Restoration work
- Contractor estimates
- Insurance company estimates
- Claim payments
- Photographs or supporting documentation
We use this information primarily to evaluate your inquiry, communicate with you, and, when applicable, provide public adjusting services after an appropriate professional relationship has been established.
We encourage you not to send unnecessary sensitive personal information through an unsecured website form.
10. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect information in our possession from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, email transmission, internet connection, electronic storage system, or data transmission method can be guaranteed to be completely secure.
You should use appropriate caution when submitting personal or confidential information online.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business and client records
- Meet professional or regulatory requirements
- Resolve disputes
- Enforce agreements
- Prevent fraud
- Comply with legal obligations
Retention periods may vary depending on the type of information, the reason it was collected, whether you become a client, and applicable legal requirements.
12. Your Privacy Choices
You may contact us regarding personal information you have submitted through SmokeDamage.com.
Subject to applicable law and appropriate identity verification, you may request that we:
- Provide information about personal data we maintain about you
- Correct inaccurate information
- Delete certain personal information
- Provide a copy of certain information
- Stop certain communications
- Address questions about how your information is used
Some information may need to be retained when required or permitted for legal, regulatory, contractual, security, recordkeeping, or legitimate business purposes.
Privacy requests may be sent to:
Please include enough information for us to reasonably identify your request and the information involved.
13. Texas Privacy Rights
Texas residents may have additional privacy rights under applicable Texas law.
Where applicable, we will review qualifying privacy requests and respond in accordance with applicable legal requirements.
You may contact us at info@smokedamage.com to submit a privacy-related request.
We may need to verify your identity before processing certain requests in order to help protect personal information from unauthorized disclosure or deletion.
14. Do Not Track Signals
Some web browsers offer a “Do Not Track” setting or similar privacy preference.
Because there is not a single universally applied method for responding to every browser-based privacy signal, our website’s response may depend on the technologies and service providers currently implemented.
Where legally required, we will process applicable opt-out preference signals in accordance with applicable requirements.
15. Third-Party Websites
SmokeDamage.com may contain links to third-party websites, resources, insurance-related information, social platforms, or other websites that we do not operate.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
If you follow a link to another website, we encourage you to review that website’s privacy policy before submitting personal information.
16. Children’s Privacy
SmokeDamage.com is intended for property owners, business owners, policyholders, and other adults seeking information about property insurance claims.
Our services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through this website.
If you believe a child has submitted personal information to us, please contact us at info@smokedamage.com so we can review the situation and take appropriate action.
17. Public Adjusting and Insurance Information
Information provided on SmokeDamage.com is intended for general informational purposes and to help visitors learn about public adjusting services.
Submitting an inquiry does not guarantee that we will accept a claim or provide representation. A professional relationship is established only after any required agreements have been completed and accepted.
Rise Public Adjusting LLC is a licensed public adjusting company. TDI License #3356839.
18. Business Transfers
If Rise Public Adjusting LLC undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business transaction, information maintained by the business may be transferred as part of that transaction, subject to applicable legal requirements.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, technology, business practices, services, or applicable requirements.
When changes are made, the updated version may be posted on this page with a revised effective date.
We encourage visitors to review this Privacy Policy periodically.
20. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or information you have submitted through SmokeDamage.com, please contact us:
Smoke Damage Public Adjuster
Rise Public Adjusting LLC
TDI License #3356839
Website: SmokeDamage.com
Email: info@smokedamage.com
Phone: +1 (844) 537-1427